What is Citiboats?

Citiboats is a premier boating platform that connects users with a diverse fleet of boats for rental or charter purposes.

How does Citiboats work?

Boat owners list their vessels on Citiboats with details on pricing, availability, and features. Renters can browse, choose a boat, book it online, and enjoy their time on the water. Payments are handled securely through the platform.

Who can use Citiboats?

Anyone 18 years or older can register to rent or list a boat on Citiboats. Boat owners need to ensure their vessels meet safety and legal requirements, while renters must agree to follow all rental and safety guidelines.

How do I book a boat on Citiboats?

Once you've found a boat that fits your needs, click 'Book Now' to start the reservation process. Follow the steps to select your dates, provide necessary information, and complete payment. The boat owner will confirm your booking.

What happens if I need to cancel my booking?

Cancellations made more than 24 hours before the rental start time are eligible for a full refund. Cancellations within 24 hours may not be refunded.

Are there any additional fees?

Citiboats charges a service fee, which will be displayed during the booking process. There may also be additional charges depending on the boat (e.g., fuel or cleaning fees), which will be clearly noted.

How do I list my boat?

To list your boat, sign up for a Citiboats account and go to 'Register Your Boat' in your dashboard. You'll need to add photos, set pricing, availability, and provide details about your boat's features, capacity, and location.

What are the requirements for listing my boat?

Your boat must meet all safety and regulatory requirements, including insurance coverage and safety equipment like life jackets and fire extinguishers. Additionally, you must have a valid Boat Operator's Certificate of Competency (BOCC) and appropriate registration.

How does payment work?

Owners are paid directly through Citiboats after each successful rental, with payouts processed shortly after the rental period ends. Citiboats takes a small service fee from each booking.

What safety measures are in place?

All boats listed on Citiboats must meet safety standards, and owners are responsible for providing safety equipment like life jackets. Renters are advised to follow all safety guidelines provided by the boat owner and are encouraged to review any applicable local boating regulations.

Is insurance included?

While Citiboats recommends insurance, each boat owner's policy may vary. Owners are encouraged to have proper liability coverage, and renters should verify coverage specifics with the owner if needed.